Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joshua Grider

Joshua Grider

November 26, 2024

5  out of  5
rating by Joshua Grider
"Excellent customer service with personal touch. Truly cares about what clients need versus just selling policies."
We responded:
"Thank you Mr. Grider for the 5 star review! We value you & your business. Please don’t hesitate to reach out whenever needed. "
Profile photo of Zach Davis

Zach Davis

November 19, 2024

5  out of  5
rating by Zach Davis
"Lovely, helpful understanding people they really explain policy information in great and understanding detail answer questions in detail as well. Explain the coverage a Prices to the point. Again, Great prices and amazing people Emily is the best!! 😉"
We responded:
"Thank you Zach! Our goal is to provide A+ customer service and we are glad you felt well taken care of. We are hear to help & feel confident that we can be a good neighbor to you for all your insurance needs."
Profile photo of Malick Diallo

Malick Diallo

October 24, 2024

5  out of  5
rating by Malick Diallo
"Absolutely best insurance experience ever! Wade and his team made the process not only quick and simple, but also very personable and family-like. Especially being a young applicant and receiving my first independent auto and life insurance, they gave me the best available coverage and options. 10/10 experience."
We responded:
"Malick, thank you so much! We couldn’t be happier that you felt so well cared for! That is our goal and we are here to help, anytime! We look forward to providing you with great service. "
Profile photo of Tre Courtney

Tre Courtney

October 17, 2024

5  out of  5
rating by Tre Courtney
"He provides exceptional service and is very attentive to details. I feel like my insurance needs are well met. Would highly recommend."
We responded:
"Thank you Tre! Excellent customer service is something we strive for daily & we appreciate your 5 star review. If you should need us, don’t hesitate to call. "
Profile photo of Bigmike6374 Miller

Bigmike6374 Miller

October 1, 2024

5  out of  5
rating by Bigmike6374 Miller
"very nice people too work with"
We responded:
"Thanks for the 5 star review! We look forward to exceeding your expectations with our service and care. "
Profile photo of Erin Hill

Erin Hill

August 29, 2024

5  out of  5
rating by Erin Hill
"Wade Flowers and his staff are wonderful to work with as they always assess our needs and options for all coverage! Very knowledgeable and top tier service"
We responded:
"Thank you so much for your trust in us! It is our aim to offer great customer service and we are here if you need us. "
Profile photo of Emilie Luttrell

Emilie Luttrell

August 17, 2024

5  out of  5
rating by Emilie Luttrell
"They are wonderful place to go to, and I will help you out in any other in the other way they can."
We responded:
"Thank you so much for your 5 star review, Emilie! We are thrilled to hear you are having a great experience. We truly appreciate your business. "
Profile photo of Chris Glidewell

Chris Glidewell

July 17, 2024

5  out of  5
rating by Chris Glidewell
"Very thorough and knowledgeable!"
We responded:
"Chris, thank you so much for taking the time to leave us a review! We truly appreciate your business."
Profile photo of Ally Pittman

Ally Pittman

July 11, 2024

1  out of  5
rating by Ally Pittman
"Horrible service! I don't care what anyone says about this company. The miscommunication, attitude and just whole staff has been nothing but difficult. We had a few nice ones but overall the experience of having a wreck with statefarm as your insurance provider is something I don't recommend! I used the app as they advertise and say is safe and easy to use! My payments were lost and missed. my info wasn't updated til weeks later and the staff were rude when I pointed it out to them! Was never told by statefarm how the app worked and had a rude lady get attitude because i wasn't made aware by THEIR company that THEIR app didn't work. It got to the point I just canceled my policy because trying to work with then was just too much! Especially after a wreck! They don't communicate with the other branches or departments of their company and I was left confused and on the phone for hours at a time trying to figure out my claim. Was transfered to multiple agents and when you call the local office they don't know either! Or you get told different things each agent you talk to! finally got answers and got it figured out! But it wasn't what I expected or hoped! Hopefully no one has to go through what I did!"
Profile photo of Dustin Hardin

Dustin Hardin

July 9, 2024

5  out of  5
rating by Dustin Hardin
"Was with a Louisville agent for years before talking to and transferring to Wade. He made the transition smooth and made me feel like a valued customer. Strongly recommend this agent."
We responded:
"Dustin, welcome to our office! Thank you for taking them time to leave us a review. "
Profile photo of Teri Drew

Teri Drew

June 27, 2024

5  out of  5
rating by Teri Drew
"Wade and his team are the best! I literally picked his agency from a billboard I drive by daily and could not be happier. They are always so nice to answer all my questions (including the what ifs) and have handled every problem fabulously! Customer for life right here!!"
We responded:
"Teri, we are so glad you saw that billboard! Thank you so much for your kind review and for trusting us with your insurance!"
Profile photo of Emily Putteet

Emily Putteet

June 27, 2024

5  out of  5
rating by Emily Putteet
"They have the best prices for insurance around ! The staff is always so kind and helpful ! Only place to have insurance !"
We responded:
"Emily, we appreciate you taking your time to leave us a 5 star review. Thank you for your business! We love to hear that our customers are having a great experience with our office. "
Profile photo of Michelle Porter

Michelle Porter

June 27, 2024

5  out of  5
rating by Michelle Porter
"Wade was so helpful in meeting with us and going over our insurance policies and needs."
We responded:
"Michelle, we are thrilled to hear that you had a positive experience with Wade and our office! Thank you for trusting us with your insurance. "
Profile photo of heather davis

heather davis

June 27, 2024

5  out of  5
rating by heather davis
"Lisa and Tyler were amazing! They had policies quoted and ready for auto, home and camper in one day! They were incredibly friendly and professional. I highly recommend State Farm of Campbellsville!"
We responded:
"Heather, we are so glad to have you! Thank you for your business and 5 star review. "
Profile photo of Ashley King

Ashley King

June 27, 2024

5  out of  5
rating by Ashley King
"Jacob was awesome and very professional. Answered every question we had and was cheaper then anyone who quoted us for homeowners and vehicle. Had been with USAA for years and the price kept going up. So glad this office was referred to us. Looking forward to doing business with jacob and wade. Thanks guys."
We responded:
"Ashley, thank you so much for taking the time to leave us a 5 star review! We are thrilled to hear about your great experience with Jacob and our office. We appreciate your business!"
Profile photo of Steph Brewer

Steph Brewer

May 23, 2024

5  out of  5
rating by Steph Brewer
"Navigating all of the ins and outs of life insurance is never fun but Tiffany Thompson took the time to review each option with me and made it feel as if we had known each other for years. Professional, knowledgeable and personable are just a few of the words I would use to describe her. If you are looking for an agent with years of experience and expertise, definitely give her a call!"
We responded:
"Lynn, we are thrilled that you had a positive experience with Tiffany. Excellent customer service is our #1 goal. Thank you for taking the time to leave us a review. We truly appreciate your business. "
Profile photo of Angie Bland

Angie Bland

May 16, 2024

5  out of  5
rating by Angie Bland
"I love State Farm. They always take care of my insurance needs & also provided a new roof after storm damage! Highly recommend! Wade Flowers & Lisa Janes are great people!!!"
We responded:
"We love to hear that our customers are having a positive experience with our office and with our claims service. We truly appreciate your business and are thankful you took the time to leave us a 5 star review!"
Profile photo of Reed Schneider

Reed Schneider

May 15, 2024

5  out of  5
rating by Reed Schneider
"Makayla and the crew at the Campbellsville branch were Spot-On with making sure I was taken care of with absolutely no worries on my part. They contacted the body shop that is re-working my vehicle to make sure I was taken care of. I was skeptical about going with State Farm as I had been using a competitor for many years. I can honestly tell you I am so glad I have them now. Great folks to work with and they make sure you are happy! Any time I reach out to the crew there I am promptly served and they are always pleasant to work with. I only have good things to say aboit this office"
We responded:
"Thank you so much your review and especially your kind words about Makayla and our office. We appreciate you putting your trust in us!"
Profile photo of Theresa Garrett

Theresa Garrett

May 10, 2024

5  out of  5
rating by Theresa Garrett
"I have been with State Farm for years. Everyone is very polite and knowledgeable about any issues I have ever had. Highly recommend"
We responded:
"Theresa, we are thankful to have you as a long-term customer. We appreciate you taking your time to leave us a 5-star review!"
Profile photo of Tammy Lindsey

Tammy Lindsey

May 9, 2024

5  out of  5
rating by Tammy Lindsey
"Jacob was knowledgeable, friendly, and got me what I needed quickly. Great service!"
We responded:
"Tammy, thank you so much for your 5 star review and kind words about Jacob. We value your business!"
Profile photo of Patrick Phillippe

Patrick Phillippe

May 9, 2024

5  out of  5
rating by Patrick Phillippe
"State farm insurance knows loyalty and shows to their customers. I have been with them for several years now and would recommend them to anyone. I had meeting with Jacob and he was very knowledgeable about the coverage I had and explained my policies in more detail and provide information I didn't know. He also helped find me discounts to reduce my premiums and help save me money."
We responded:
"Patrick, we are thrilled that you are having a positive experience with our office. Thank you so much for leaving a 5 star review and the kind words about Jacob. We appreciate your continued business!"
Profile photo of David Hawkins

David Hawkins

April 5, 2024

5  out of  5
rating by David Hawkins
"Wade and his crew at Campbellsville are awesome"
We responded:
"David, thank you for your review and your business! "
Profile photo of Bobbie Lamer

Bobbie Lamer

March 5, 2024

5  out of  5
rating by Bobbie Lamer
"Lisa and staff helped with every question and even called outside of office to find my answers. Very nice and that is hard to fine anymore"
We responded:
"Bobbie, thank you for taking the time to leave us a 5 star review! We are so happy that Lisa was able to provide you with excellent customer service. We truly appreciate your business."
Profile photo of Luke McCoy

Luke McCoy

February 21, 2024

5  out of  5
rating by Luke McCoy
"Wade Flowers and his team are always kind and willing to help with all your insurance needs."
We responded:
"Luke, we appreciate your 5 star review! We are thankful for your business and kind words about our office. "
Profile photo of Tesla Coomer

Tesla Coomer

February 15, 2024

5  out of  5
rating by Tesla Coomer
"Always very friendly and eager to help!! 10/10 highly recommend."
We responded:
"Tesla, we greatly appreciate you taking the time to share your positive experience with our agency. Thank you for being our customer!"